FAQs

TOP QUESTIONS

Shop
  1. Choose your product
  2. Check product information
  3. Confirm shopping cart
Checkout
  1. Enter your Information
  2. Provide delivery information
  3. Choose your payment
Submit
  1. Place your order
  2. receive order confirmation

After you have successfully placed your order, our Customer Service team will conduct a verification process and update you as soon as possible by SMS.

After successful verfication you can expect to recieve your oder within the following frame:

  • Metro Manila (1 Week)
  • Luzon (2 Weeks)
  • Visayas (3 Weeks)
  • Mindanao (4 Weeks)

Searching for answer, wan’t a faster resolution, or would you just like to provide feedback for out Customer Support?

Contact us thorugh our mobile phone numer (09088694118). We will resolve your concerns immediately.

Customer Suppoert Schedule: 9 Am to 5PM except for holidays. (Contact Us)

Choose the product you want and go to its product page.

You will see the stock information on the middle part of the page under product color, where it indicates the available quantity if the available stock is less than 10 or indicates “In Stock“ if the available stock is more than 10.

On the product page, you can read all the product information (e.g. product size, warranty duration, manufacturer name, etc.) under the tab “Description” and “Specifications”.

Cash on Delivery or COD is a payment method offered by Royqueen that gives you the opportunity to pay for the item/s you have ordered only when it gets delivered. We highly recommend that the exact change is prepared for your convenience as our delivery agents may not have that much change on hand.

Simple. Secure. Hassle-free! Enjoy having a peace of mind when you purchase using COD at Royqueen.

To bring you the best online shopping experience, we offer multiple payment methods:

  • Cash On Delivery
  • Philippine-Paypal accounts

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